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| Company Locations
Tailspin Toys New York, New York Fayetteville, Arkansas Wingtip Toys Houston, Texas Austin, Texas Contoso, Ltd Palo Alto, California San Ramon, California Trey Research Helena, Montana Fargo, North Dakota A. Datum Corporation Davenport, Iowa Eden Prairie, Minnesota Consolidated Messenger Chicago, Illinois La Jolla, California |
Tailspin Toys New York, New York At the company’s headquarters in New York City, the IT department is in the process of migrating all workstations to Microsoft Windows XP. Of the 1,500 workstations at the headquarters, 875 have been upgraded to Windows XP. The rest are running Windows 2000 Professional. Another 30 computers perform server functions, ranging from domain controllers to application servers. The headquarters employs 2,000 people, who work in the following departments: Executives These people make the decisions about the future of the organization. Chief Executive Officer Jack S. Richins is supported by a chief financial officer, a chief information officer, a president, and seven vice presidents and directors. Sales Based in New York City, the sales organization operates field offices across the United States. Sales representatives access the corporate network by using VPN connections. Development The development team is responsible for developing new products and works long hours to meet product development schedules, which requires that they have access to network resources, such as the Internet, servers, and printers. Marketing This department devises marketing strategies and campaigns for communicating current and future products to the public. Much of the information is confidential-which is of critical importance to the company. If competitors had access to the information, Tailspin Toys could lose its competitive advantage. Finance The finance department tracks the budget and forecasts growth for the company. One of its primary concerns is to maximize return on investment. It also maintains the payroll information, which includes confidential spreadsheets, databases, and documents. The executive team wants assurance that this information remains confidential. IT The mission of the IT staff is to keep Tailspin Toys’s technical infrastructure operational. Lisa Jacobson, CIO, is adamant about not using any unnecessary resources. She runs a lean organization of talented network and systems engineers, whom she rewards by providing cutting-edge technology and continuing technical education. Fayetteville, Arkansas As the production and distribution location of Tailspin Toys, the Arkansas facility includes a small IT team that supports 500 workstations that run Windows 2000 Professional or Windows XP. Brian Lauer, vice president of IT, has overseen a gradual upgrade to Windows XP. Approximately 1,000 employees work at this facility in the following departments: Manufacturing Customer Service IT <top of page> Wingtip Toys Houston, Texas Houston is the hadquarters for Wingtip Toys. Approximately 400 employees work at this location, including: Sales Marketing IT Executive Austin, Texas As the production site for Wingtip Toys, the Austin facility employs 350 people, who work in: Research & Development Manufacturing Customer Service IT <top of page> Contoso, Ltd Palo Alto, California Palo Alto is the headquarters for Contoso, Ltd. It employs 250 people at this location in: Sales Marketing IT Executive San Ramon, California This facility includes Contoso’s Research and Development team. About 175 employees work at the San Ramon site in: Research & Development Sales Marketing Customer Service IT <top of page> Trey Research Helena, Montana As the headquarters of Trey Research, the Montana facility employs 125 people who working in: Sales Marketing Finance Executive Fargo, North Dakota This manufacturing facility produces electronic and packing supplies for Tailspin Toys. It includes 75 employees who work in: Manufacturing Testing Product Support Shipping <top of page> A. Datum Corporation Davenport, Iowa Approximately 150 people work in the Davenport office, which is the headquarters for A. Datum. The employees work in: Sales Marketing Finance Executive Eden Prairie, Minnesota This facility is the manufacturing site for A. Datum. It includes 50 employees who work in: Manufacturing Customer Relations Shipping & Receiving <top of page> Consolidated Messenger Chicago, Illinois Consolidated Messenger manages all human resource issues for Tailspin Toys from its Chicago office, which is also its headquarters. The company includes 400 employees, 200 of whom are in the Chicago office. Departments at this location include: Sales Marketing Product Development Executive La Jolla, California This branch office also provides human resource support. It includes about 200 people who work in: Sales Marketing Decision Support Product Research <top of page>